Member Success

Online and blended learning TOGETHER

A digital learning program your organization can build, implement and grow with confidence. That’s the goal. But gaining your autonomy doesn’t mean you’re all on your own. WEN’s responsive support team works to monitor platform performance, update features, improve functionality and troubleshoot, troubleshoot, troubleshoot. We will collaborate with your team to help make sure your users’ experience is smooth and secure.

WEN Connect is the support model provided to members via time, resources, collaboration, and local control. The model is very dependent on member engagement and choice and includes four different components:

“In addition to the collaborative relationships among the members, the WEN team does a great job of helping us navigate enrollments and giving us the tools that we need. Any time we have a problem or a question we can reach out to them, and they’re always there to support us and find the answers.”  

– Charles Heckel, Rural Virtual Academy Principal